At Feeling Smitten, we stand behind our products. If you are not happy with any of your items, please let us know within 48 hours of receiving your order and you may return them at your expense; shipping charges are non-refundable. Damages must be documented with pictures. Original invoice must accompany your return. Items must be repackaged with care, using bubble wrap and secured in box to avoid damage in transit. We will issue a refund or credit for any unused product.